Privacy Policy

Company's privacy Policy

Effective Date: 05/23/2024

1. Introduction

Polished Silk values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Polished Silk, use our services, or purchase our products.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (credit card details, etc.)

  • Date of birth

Non-Personal Information:

  • Browser type and version

  • IP address

  • Device type

  • Operating system

  • Pages visited on our website

  • Time and date of visit

  • Referring website

Health Information:

  • Skin type and concerns (when voluntarily provided by you)

3. How We Collect Information

We collect information in various ways, including:

  • Directly from You: When you place an order, sign up for our newsletter, fill out a form, or contact us.

  • Automatically: Through cookies, web beacons, and similar technologies when you visit our website.

  • Third-Party Sources: From third-party services that integrate with our website or services.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including shipping and handling.

  • Customer Service: To respond to your inquiries, provide customer support, and resolve issues.

  • Marketing: To send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.

  • Personalization: To personalize your experience on our website and recommend products based on your preferences.

  • Analytics: To analyze website usage and improve our products and services.

  • Compliance: To comply with legal obligations and protect our rights.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

6. Security

We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption, and other technologies to safeguard data from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information. You can update your information by logging into your account or contacting us.

  • Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe link in the email or contacting us.

  • Cookies: You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Policy Updates

  • We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately upon posting.